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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"I have been getting parts & accessories from Performance for many years.
I must say that Dave Sedlack is one of the reasons I started riding over 40 years ago. "Easy Rider", "Then came Bronson" and a very young Mr. Sedlack doing burnouts and wheel stands on a Sportster on Loehr Ave in Syracuse are just a few reasons."
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By: James E. Syracuse,NY
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"I was just passing thru stopped to eat a a near by resturant and my bike wouldn't start so I pushed on over to there shop and it turned out to be the alarm system they had it running in 15-20 mins and was no charge you guy's are great thanks for your great service !!!!"
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By: Bruce San Diego,CA
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"All the folks in the Service Dept were very friendly and helpful. I had very bad experiences from another Harley Dealer up north with poor service. The bike was in 3 times for an issues that they were not able to repair. Your staff had the issue fixed in 5 minutes replacing a faulty switch under warranty. Thank you very much for the quick scheduling and superior service. I am recommending you to all my friends. "
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By: Anonymous Sandy Creek,NY
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"Once you purchase your bike, you become part of the performance family. From my salesman Paul Sprague and finaning Dick Altron to service Niki Synder they remember who you are and treat you like family. Thanks for the experience!!! Brad Curtis"
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By: Brad Marietta,NY
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"Hello David,
Occasionally, you run across folks who provide an extra measure of service and assistance over and above what is required and that should not go unrecognized. Such was the case with my new 2009 FXDC Dyna Super Glide reslpendent in its new custom two-tone paint job. It was delivered in perfect order and I am very pleased with the way the paint turned out. Many thanks to both you and Dennis for all of your help with the details of this project. Particularly Dennis for the great patience he exhibited during my lenghtily paint selection process!
In fact, all of your staff has been a pleasure to work with during this purchase. I'm looking forward to many pleasureable miles aboard the new FXDC this summer!"
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By: Gary liverpool,NY
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"I drove from Rochester to Syracuse because I found a great deal on one of their bikes. The sales and finance team was fantastic, they put the deal together for me over the phone and within 24 hours I was riding home on my new bike! I was also pleasantly surprised by their store, it was a awesome! Thanks for the great deal guys! "
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By: Evie Rochester,NY
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"The service department after the sale was freindly. Warranty and repair work performed was done on time and in a professional manner. Will use again."
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By: Anonymous syracuse,NY
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"Took my bike up last friday to have cruise control installed and an oil change. Not only was the install price VERY reasonable, but the work was done on time. And to my surprise, when I picked up my bike the next day, it had been washed and detailed, no extra charge. Its nice in this day and age to get cool surprises like that. The place was clean, neat, and well staffed. You guys ( And girls, have to be fair) are the BEST !"
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By: Bill Waterloo,NY
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"The staff at Performance HD bends over backwards to ensure you are happy with every aspect of the sale from pricing to delivery. But they always go way beyond that and make sure you are as happy with the service as well, which is just as important. I have purchased four bikes from them and will only buy my HD's from Performance HD!! The showroom is beautiful and your store is a tribute to what Harley Davidson has always been about; Satisfaction and the American experience!!! Thank you Dan, Mitch and David! "
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By: Charles DeRuyter,NY
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"My buying frenzy began in May and ended in October. When the dust settled I had bought and traded "3" bikes. I finally own an Ultra. I loved doing business w/ all the staff,they were great. I look forward to the riding season in `09. thanks Carl Wessing"
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By: Carl syracuse,NY
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"bought my third bike from performance and this was the best experiance yet hats off to dave s and dan carfi great deal and a great crew. ken yackel"
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By: ken liverpool,NY
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"My experience was awesome from sales to service. I wouldn't go anywhere else to purchase or service a bike. The staff at PHD are absolutely phenomenal; friendly,reliable, and they make the experience of owning and riding a real pleasure."
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By: Kathy Syracuse,NY
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"Hello Dave,
Almost two years ago to this day, my '98 XLH suffered a major and somewhat unusual transmission failure and in the process, damaged several lower end engine parts.With your assistance in obtaining the needed parts from H-D,combined with Tony's outstanding technical/mechanical skills and probably some of your own deep knowledge of H-D powerplants as well, you provided a nearly total engine rebuild that has run flawlessly for the last two years and thousands of miles. Not one problem of any kind. Great service, to say the least!
Many thanks,
Gary"
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By: Gary liverpool,NY
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"From beginning to end was a Great Buying Experience.They want to earn your business.I'm a Very Satisfied Customer,was worth the trip.Thanks guys."
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By: Dan Adams ,NY
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"BOB AND DENNIS WENT WAY OUT OFF THIER WAY TO HELP FIND PARTS FOR A BROKEN TRIP OD ON MY ULTRA THIER CUSTOMER SERVICE SKILLS FAR EXCEEDED NORMAL EVERY DAY SERVICE . THANKS AGAIN, KEN YACKEL"
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By: kennrth liverpool,NY
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"I came from Buffalo to Performance HD to get the best deal around. "
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By: Anonymous Buffalo,NY
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"The best motorcycle buying experience ever!!! From Jason my salesman to Dan in F&I--- you guys ROCK!!!"
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By: John Syracuse,NY
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